✦ CUSTOMER CARE & SUPPORT

We're Here To Help

Have a question about your order, shipping, or our handcrafted wooden trivets? Send us a message and our team will get back to you within 24 hours.

Send Us A Message

Fill out the form below and we'll reply promptly.

Direct Channels

✉️
Email Us Directly support@menvelgoods.com

Average response time: < 24 hours

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM EST

Saturday – Sunday: 10:00 AM – 4:00 PM EST

📦
Order Tracking & Returns

30-day hassle-free money-back guarantee.

Made with Quality in Mind

Made with Quality in Mind

Crafted from carefully selected solid natural wood.

COMMON QUESTIONS

Frequently Asked Questions

Quick answers to common questions about our products and orders.

Simply wipe clean with a soft, slightly damp cloth after use. Do not submerge in water or place in the dishwasher. To keep the wood looking rich and vibrant for years, you can apply a drop of food-safe mineral oil or cutting board wax once or twice a year.